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Report An Issue

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Report an Issue – Support & Help Desk

This group is the official space for members and website users to submit support tickets and receive assistance.


Use this group to report:

  • Program access issues

  • Technical errors

  • Website navigation problems

  • Login or dashboard concerns


18 Views
The Next Level With Keith

Entrepreneur

Next Level Boss

Not seeing post

Greetings, I posted the Blog draft 10 for editing to be published prior to Podcast Episode 10 for Monday February 23, 2026. After checking on Saturday not seeing it on website I thought I did something incorrectly. I went ahead again and reposted it as I did the previous ones and it was posted.  It is now Monday morning and after checking to see if it's posted in Keith's Brand  I don't see it there. Can you please let me know if it was received. If not can you let know what other approach I can take to have this issue resolved. Thank you .

12 Views

Good day, @The Next Level With Keith


Thank you for flagging this. We definitely want to make sure Episode 10 is fully aligned and visible ahead of Monday’s rollout.


At this time, we’re not seeing the specific draft referenced on Keith’s Brand. To properly investigate, could you please send us the direct link to the post you are referring to?


We also requested this link via email and are currently awaiting the same, as it will allow us to confirm whether:

  • The post is saved as draft vs. published

  • It was assigned to the correct brand/category

  • There may be a sync or visibility issue

Once we receive the link, we’ll review immediately and advise on next steps or provide an alternative publishing solution if needed.


Looking forward to resolving this quickly so everything flows smoothly for Episode 10.


Warm regards,

Admin

Booking Issue Resolved

Greetings, @Everyone


📌 Consultation & Meeting Clarification


For clarity and alignment across all clients and members:


Consultations are conducted via phone call or video conferencingIn-person / physical meetings are arranged only for approved projects and by mutual agreement


Please note: All physical meetings will incur travel, accommodation, and per diem charges, which will be communicated and agreed upon in advance.


This structure allows us to remain accessible, efficient, and respectful of everyone’s time while ensuring project-based engagements are properly supported.


11 Views

Greetings, I posted the Blog draft 10 for editing to be published prior to Podcast Episode 10 for Monday February 23, 2026. After checking on Saturday not seeing it on website I thought I did something incorrectly. I went ahead again and reposted it as I did the previous ones and it was posted.  It is now Monday morning and after checking to see if it's posted in Keith's Brand  I don't see it there. Can you please let me know if it was received. If not can you let know what other approach I can take to have this issue resolved. Thank you .

Regarding Keith's Brands Hub

I tried viewing the responses that came but it lead me to where it's asking me to join. I'm pretty much only seeing the about as well as the message on how one should conduct oneself being a member.

These are the only messages I see there

i sent it to WhatsApp

21 Views
MCM Support Hub
MCM Support Hub
Dec 31, 2025

Greetings, @thenextlevelwithkeith,

If the system is prompting you to "join," this issue does not appear to be on our end. As a paid member who has previously accessed the group, I recommend reviewing your login details to ensure you're using the correct, registered email. Please note that access is only granted with the registered email, and it’s your responsibility to ensure you’re using the right one to log in.

Let me know if you need further assistance.

Edited
Allecia Robinson

Entrepreneur

Freedom Chasers

Unable to Create Posts in Joined Groups


Good day Technical Team,


I am currently experiencing an issue where I am unable to create posts in the groups I have joined. At this time, only one group allows me to create a post and it's this one. Also, some of the Groups are for paid members and I am unable joined.


I am also unable to post in the Help Center group, which I believe should permit member posts. I have verified that I am an active member of these groups, but the option to post does not appear or does not allow submission.


Kindly assist in reviewing this issue and advise on any steps I may need to take to resolve it.


Thank you for your support. I look forward to your response.


Kind regards,

15 Views
MCM Support Hub
MCM Support Hub
Dec 23, 2025

Hey Allecia, your profile is set to private, so I am unable to give you access to exclusive permissions. Please set your profile to Public. Thanks

Hello team the site looks beautiful. For the music hub could first Music platform ( The Bash ) ve the first one to be listed and after you can place ( GigSalad)

9 Views
MCM Support Hub
MCM Support Hub
Dec 14, 2025

Thank you for the feedback, we can set the information to show based on the date they were posted, or we can allow the activities to reflect the latest posts. Bear in mind that all posts will show first of last based on recent activities.

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