Good day, Sarah,

Thank you for your message.

Please visit the following link to review our response to your support ticket: https://www.mycoachministry.com/group/report-an-issue/discussion/a39b608b-c762-4676-b2bd-45c839a6f6bc

To help prevent confusion and ensure efficient resolution, we kindly ask that you use one method of communication at a time. Please reply directly within that discussion thread so we can maintain a single, organized communication record.

Once you have reviewed our response, completed the recommended steps, and replied within the same thread, we will gladly continue assisting you until the matter is fully resolved.

Thank you for your patience and cooperation.

Kind regards,

Support Team